After-sales Service

To better serve the needs of users, provide timely guidance on usage and after-sales service, HDL Computer adheres to the spirit of "Pursuing high quality, high standards, and user satisfaction as the purpose." With the principle of "Thoughtful service, reliable product quality." We hope you will continue to support and trust our products, and we will repay your trust with the most sincere attitude and the highest standards!

Services We Can Provide

Remote Diagnosis

Remote Diagnosis

Achieve instant service and tracking without on-site presence, proactively monitor user on-site equipment to prevent problems before they occur. Able to incorporate contracted engineering projects into the service center's remote service system for unified maintenance according to customer needs.

Product Maintenance

Product Maintenance

Follow HDL Computer's official website and WeChat public account,HDL Computer regularly updates product upgrade information, product materials, and product usage maintenance.

After-sales Tracking Service

After-sales Tracking Service

After you choose our products, HDL Computer's sales customer service will conduct regular after-sales product tracking services in chronological order based on your purchase time, and promptly handle maintenance once problems are found.

Installation & Debugging

Installation & Debugging

When you receive our products,HDL Computer's sales customer service will provide certain installation and debugging guidance to help you quickly get started.